Refund policy

RETURNS, REFUNDS & CANCELLATIONS

Most Nonsense Depot products are made to order. Please review the product description, size or device options, personalization, estimated delivery window, and shipping address before checkout.

Eligible non-personalized items may be returned within 30 days after delivery. To be eligible, the item must be unused, unworn, and in the condition received, with any original packaging. A receipt or order number is required.

To request a return, email info@nonsensedepot.com before sending anything back. Include your order number and the reason for the return. If the return is accepted, we will provide return instructions. Items sent without prior authorization may not be accepted. Unless the item arrived damaged, defective, misprinted, incorrect, or materially different from the order, the customer is responsible for return shipping.

Personalized, custom-made, and buyer-uploaded-photo products cannot be returned or exchanged for change of mind, buyer-entered spelling, the selected size, color, or device model, or dissatisfaction with a correctly produced approved design. This does not limit remedies for an item that arrives damaged, defective, misprinted, incorrect, or materially different from the order.

Inspect your order when it arrives. If an item is damaged, defective, misprinted, incorrect, or materially different from the order, email info@nonsensedepot.com within 30 days of delivery. Include the order number and clear photos of the item, packaging, and shipping label so we can review the issue promptly.

We do not offer direct size, color, or device-model exchanges. If a non-personalized item is eligible for return, request the return and place a new order for the preferred option.

Cancellation or order-change requests must be emailed within two hours of purchase. A request can be accepted only if production has not started. Because production may begin quickly, a cancellation or change is not final until Nonsense Depot confirms it.

If a refund is approved, it will be issued to the original payment method after the returned item is received and inspected, or after a documented order problem is approved. Please allow up to 10 business days after approval for the refund to appear; your bank or card issuer may require additional processing time.

Questions: info@nonsensedepot.com